Privacy policy

Privacy policy

Last updated: 25 October 2026

1. Controller

Treasure Of The Fray Ltd, company no. 16057464 (England and Wales), 128 City Road, London EC1V 2NX, United Kingdom, is the controller of the personal data processed through treazura.com and its order pages. Contact for all privacy questions: support@treazura.com.

2. What data we process and why

Purpose Data Legal basis (GDPR / UK GDPR)
Processing and delivering your order, customer service, withdrawals, guarantee claims and refunds Name, delivery and billing address, email, telephone, order details, payment status, correspondence Performance of a contract (Art. 6(1)(b))
Accounting, tax and legal obligations Invoice and transaction data Legal obligation (Art. 6(1)(c))
Payment processing and fraud prevention Payment data (handled by the payment provider), IP address, device data Contract and legitimate interest in preventing fraud (Art. 6(1)(b) and (f))
Defending legal claims and payment disputes Order, delivery and tracking data, correspondence Legitimate interest (Art. 6(1)(f))
Measuring and improving our advertising (analytics and advertising cookies, Meta pixel and Conversions API) Online identifiers, pages visited, purchase events, hashed email or telephone Consent (Art. 6(1)(a)), which you can withdraw at any time
Email marketing Email address, purchase history Consent or, for similar products to existing customers, legitimate interest; you can unsubscribe in every email

Providing your order data is necessary to conclude the contract. We do not use automated decision-making that produces legal effects for you.

3. Recipients

We share data only where necessary, with:

  • our e-commerce and order platforms (Shopify, Funnelish);
  • payment providers (Stripe, PayPal), which act partly as independent controllers;
  • our fulfilment partner and the carriers that deliver your parcel (name, address, telephone, order contents);
  • email, analytics and advertising service providers (such as Klaviyo, Google and Meta Platforms) where you have consented;
  • our accountants, legal advisers and public authorities where required by law.

4. International transfers

Some recipients are located outside the European Economic Area, including the United Kingdom, the United States and, for fulfilment and shipping, China. Transfers to the United Kingdom rely on the EU adequacy decision. Other transfers are protected by the European Commission's standard contractual clauses or another valid transfer mechanism. You can ask us for a copy of the relevant safeguards.

5. Retention

  • Order and invoice data: as long as required by tax and accounting law (generally 6 to 10 years).
  • Customer service correspondence: up to 3 years after the last contact.
  • Marketing data: until you unsubscribe or withdraw consent.
  • Cookies: as described in the cookie banner, at most 13 months.

6. Your rights

You have the right to access, rectify and erase your data, to restrict or object to processing, to data portability and to withdraw consent at any time without affecting earlier processing. Send your request to support@treazura.com. We respond within one month. We may ask for information to verify your identity, but never more than necessary.

You also have the right to lodge a complaint with a supervisory authority, in particular in the EU country where you live or work. In Czechia this is the Office for Personal Data Protection (Úřad pro ochranu osobních údajů, www.uoou.cz). In the United Kingdom it is the Information Commissioner's Office (ico.org.uk).

7. Cookies and tracking

Strictly necessary cookies are used to operate the website and checkout. Analytics and advertising cookies and similar technologies (including the Meta pixel and server-side event sharing) are only used with your consent, which you give or refuse in the cookie banner and can change at any time.

8. Security

We use encrypted connections, access controls and reputable service providers to protect your data.

9. Changes

We may update this policy. The current version is always available on this page.